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Personal Growth Mentoring — Client Agreement

PERSONAL GROWTH MENTORING WITH KAY

Client Mentoring Agreement

Founder: Krivona “Kay” McClendon

Brand: My Journey of Silence

Service: Nonclinical Personal Growth Mentoring

Session Format: Virtual via Zoom

Welcome! 🩷

Thank you for choosing Personal Growth Mentoring with Kay. My goal is to provide a welcoming, respectful, and judgment-free environment where you can feel heard, explore your strengths, discover possibilities, and work toward meaningful personal goals.

Please read this agreement before purchasing or participating in mentoring services.


1. Purpose of Mentoring

Personal Growth Mentoring with Kay provides encouragement, practical guidance, self-discovery exercises, and goal-setting support.

Topics may include:

  • Building confidence and self-awareness
  • Personal growth and finding purpose
  • Relationships and personal boundaries
  • Career exploration and life goals
  • Motivation and personal accountability
  • Life transitions and new beginnings
  • Creative projects and personal interests

Mentoring is a collaborative process. Clients remain responsible for their own decisions, actions, and progress.

Specific outcomes or personal transformations are not guaranteed.


2. Mentoring Is Not Therapy

I am a Personal Growth Mentor, not a licensed mental health professional.

My services do not include mental health diagnosis, psychotherapy, treatment of mental health disorders, medical advice, medication recommendations, or crisis intervention.

Mentoring does not replace services provided by licensed counselors, psychologists, physicians, or other qualified professionals.

If your needs fall outside the scope of mentoring, I may recommend that you seek appropriate professional support.

If you are experiencing an immediate emergency, call 911. For suicidal thoughts or emotional crisis support in the United States, call or text 988.


3. Available Sessions and Pricing

Option 1: Personal Growth Introduction

  • Duration: 20 minutes
  • Price: $20.00
  • Format: Private Zoom session

This introductory conversation provides an opportunity to discuss your personal-growth goals, ask questions, and explore whether continued mentoring would be a good fit.

Option 2: One-on-One Personal Growth Mentoring

  • Duration: 60 minutes
  • Price: $77.77
  • Format: Private Zoom session

This session provides additional time for meaningful conversation, exploration of personal goals, encouragement, and collaborative development of practical next steps.

There is no obligation to purchase additional sessions.


4. Client Intake and Approval

Before purchasing a session, prospective clients must complete an intake form.

I will review the information provided to determine whether the requested services fall within my mentoring scope and whether I can reasonably provide the requested support.

Submitting an intake form does not guarantee acceptance.

Clients should avoid submitting unnecessary medical information or detailed accounts of traumatic experiences.


5. Payment and Scheduling

Payment is required before a Zoom appointment is scheduled.

Once your intake form has been approved and payment has been received, I will contact you by email to arrange a mutually convenient appointment.

After the appointment is confirmed, you will receive your private Zoom meeting information.

Your session duration will correspond to the plan purchased.

If we cannot agree on a suitable appointment time, you will receive a full refund.


6. Cancellation and Refund Policy

24-Hour Notice: Cancellations made at least 24 hours before the confirmed Zoom appointment are eligible for a full refund.

Late Cancellations: Cancellations made less than 24 hours before the confirmed appointment are nonrefundable.

Missed Appointments: No-shows and missed appointments are nonrefundable.

Cancellation Deadline: The 24-hour period is calculated backward from the confirmed Zoom appointment date and time, not the purchase date.

Mentor Cancellation: If I must cancel and we cannot agree on a replacement appointment, a full refund will be issued.

Unscheduled Appointments: If payment is received but a mutually suitable appointment cannot be arranged, a full refund will be issued.

Refund exceptions will be handled as required by applicable law.


7. Privacy and Confidentiality

I will treat information shared during mentoring with care and respect.

Personal information will not be intentionally shared for advertising, testimonials, or unrelated purposes without appropriate permission.

However, mentoring is not a legally privileged therapist-client relationship, and absolute confidentiality cannot be guaranteed.

Information may need to be disclosed when required by law, legal process, or in response to serious safety concerns.

I will use reasonable precautions to protect client information, but electronic communications and online meeting platforms carry privacy risks.

Clients are encouraged to participate from a private location and use a secure internet connection.


8. Session Recording

Mentoring sessions will not be intentionally recorded by the mentor without obtaining appropriate prior consent.

Clients must also obtain permission before recording any mentoring session.


9. Respectful Communication and Boundaries

All mentoring relationships should be built on mutual respect, honesty, and appropriate professional boundaries.

Clients are encouraged to share only what they feel comfortable discussing.

I will not pressure clients to disclose private information, follow particular religious beliefs, or make specific personal decisions.

Harassment, threats, abusive behavior, or repeated violations of agreed boundaries may result in termination of the mentoring relationship, subject to applicable refund requirements.

Communication outside scheduled sessions is limited to scheduling, reasonable administrative questions, and mutually agreed mentoring follow-up. Mentoring does not include unlimited or emergency availability.


10. Personal Responsibility

Mentoring is intended to support self-reflection, informed decision-making, and practical personal development.

Clients are responsible for evaluating the guidance offered and deciding what actions are appropriate for their own circumstances.

The mentor does not guarantee changes in relationships, employment, finances, confidence, or other life circumstances.

Clients are encouraged to seek independent professional advice when decisions involve legal, medical, financial, or mental health matters.


11. Inclusivity and Personal Beliefs

My personal Christian faith is important to me. However, Personal Growth Mentoring with Kay welcomes adults of different religions, beliefs, backgrounds, and life experiences.

Participation does not require adopting or sharing my religious beliefs.

Faith-based discussion or prayer will be optional and guided by the client's preferences.


12. Agreement and Acknowledgment

By selecting “I Agree” during checkout, I acknowledge that I have read, understood, and accepted the terms of this Client Mentoring Agreement.

  • I have read and understand the mentoring services being offered.
  • I understand mentoring is not therapy or professional mental health treatment.
  • I understand the session lengths, prices, scheduling process, and cancellation policy.
  • I understand that my participation is voluntary and that I remain responsible for my own choices.
  • I understand the stated privacy protections and their limitations.
  • I agree to communicate respectfully and observe appropriate boundaries.

Client Full Name: __________________________

Client Signature: ___________________________

Date: ____________________________________

Mentor: Krivona “Kay” McClendon

My Journey of Silence

Less Noise. More God. More Becoming.

Your journey matters here. 🩷