At Nice Threads, each piece is crafted or prepared with care and shipped from our home base in Grenada. Please review the following policy for information about processing, shipping methods, and returns.

Processing Time

Orders are processed within 2–4 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing may take slightly longer, but we'll keep you informed every step of the way.

Shipping Information

MethodConditionCostIn-Transit TimeStandard Domestic Shipping (Grenada only)Orders under $50.00$5.001–2 Business DaysOrders over $75.00Free1–2 Business DaysStandard Regional Shipping (Caribbean Region*)Orders under $50.00$10.005–10 Business DaysOrders over $75.00Free5–10 Business DaysStandard International ShippingAll Orders$15.005–15 Business Days

All prices are listed in USD.

Shipping Zones Defined

• Domestic Shipping covers all parishes in Grenada.
• Regional Shipping includes the following Caribbean countries:
• Antigua and Barbuda, Dominica, Dominican Republic, Haiti, Jamaica, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, The Bahamas, Trinidad & Tobago, Guyana, and Barbados.
• International Shipping includes all other countries outside the regional zone.

Returns & Exchanges

If you're not completely satisfied with your purchase, you may return it within 30 days of receiving it.

Eligibility for Returns

• Items must be unused, in original condition, and in the original packaging.
• Must be purchased directly from Nice Threads.
• Shipping fees on returns are non-refundable.
• Items that appear used, worn, damaged, or altered may not be eligible for a refund and may be returned to you.

Return for Exchange

We currently do not process direct exchanges. If you’d like a different item, please return the original item for a refund and place a new order.

Gifts

If you received an item as a gift, please contact us to discuss the best way to handle your return.

Wrong, Damaged, or Defective Items

If your order arrives damaged or with a manufacturing issue, please reach out to us at [your support email] within 5 business days of delivery. We'll work to resolve the issue promptly.

How to Make a Return

1. Email us at [your support email] with your order number and reason for return.
2. Once approved, you'll receive instructions for sending your item back.
3. Refunds are typically processed within 7 business days of receiving the returned item.
4. Funds may take up to 10 business days to appear in your account, depending on your bank.

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