Frequently Asked Questions
Everything you need to know.
General FAQ
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Prime Solutions provides TallyPrime courses, TDL solutions, tutorials, tips & tricks, add-ons, and other educational resources.
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Yes. Our courses are designed for both beginners and experienced TallyPrime users.
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Yes. We provide customer support for our courses, TDLs, and digital products.
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You can contact us anytime via our website's Contact Us page, Telegram, or email. We'll be happy to assist you.
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Yes. Visit our YouTube channel, New Tally Prime, for free TallyPrime tutorials, TDL videos, tips & tricks, and the latest updates.
Purchases FAQ
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If you purchased a product from our website, you will receive an email with your order details and download link at the email address provided during checkout.
If you don't see the email in your inbox, please check your Spam or Junk folder.
You can also access your purchased products through your account on our website, where available.
If you have any trouble finding or downloading your purchase, please contact us through our Contact Us page, Telegram, or email. We'll be happy to assist you.
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Please try again or use another payment method. If the amount was deducted, contact us with your payment details.
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Log in to your account to view and download all your purchased products.
TDL FAQ
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TDL (Tally Definition Language) is used to customize and extend the features of TallyPrime according to business requirements.
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Installation instructions are included with every TDL product.
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Yes. Our TDLs can be used for your own business purposes.
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Yes. You may modify the TDL for your own use unless stated otherwise.
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No. Purchased products are licensed for the buyer only and must not be shared or resold.
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Yes. We develop custom TDL solutions based on your business requirements.
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Yes. We offer a collection of free TDLs along with premium TDL solutions on our website.