Thank you for shopping with us. Due to the nature of our products (organic, consumable, and perishable), all sales are final once shipped. We do not accept returns or exchanges after and refunds are not accessible on:

Raw natural honey

Cocoa beans

Charcoal

Palm Oil

Cocoa or Cola Nuts

Camwood(Iyerosun) 

Mahogany Charcoal 

Hardwood Briquettes 

Coconut shell charcoal 

Binchotan charcoal 

Epo Obo and other forest products

We take pride in securely packaging every order to avoid damage in transit. If your item is damaged or missing upon delivery, please contact us within 48 hours of receiving your order with:

Order number

Photos of the package and product

Description of the issue

Disputes Unauthorized chargebacks may result in legal claims. We are available for direct resolution at reeko47royal@gmail.com