No Refund Policy
Effective Date: October 2, 2025
Thank you for choosing SCStream Studio, a division of Stan Crystal Production. Please read this Refund Policy carefully before making your purchase. By completing your order, you agree to the following terms:
1. All Sales Are Final
Due to the digital nature of our products (including e-books, online courses, and challenge entries) and the immediate, permanent access you receive upon purchase, all sales are considered final and non-refundable. Once a purchase is made, it cannot be canceled, and no refund will be issued.
2. Why We Have a No-Refund Policy
This policy protects our intellectual property and prevents misuse of our products, such as downloading content and then requesting a refund. Unlike a physical product, digital content provides instant and irreversible access, making a traditional return impossible.
3. Customer Responsibility
It is the customer’s responsibility to review the product description, previews, or sample materials (where available) before making a purchase. By completing your order, you confirm that the product meets your expectations.
4. Exceptions to This Policy
A refund or replacement may only be considered in the rare event of a technical issue that prevents you from accessing the product, provided it is not the result of customer error (such as incorrect login details).
- To report a technical issue, please contact our support team at info@stancrystalproduction.com within 7 days of your purchase.
- You must provide proof of purchase and a detailed explanation of the problem.
- We will make every effort to resolve the issue promptly. If we are unable to resolve it, a refund may be issued at our sole discretion.
5. How to Contact Us
For questions regarding this policy or to report a technical issue, please contact us at:
📧 info@stancrystalproduction.com
6. Agreement to Terms
By completing your purchase, you acknowledge that you have read, understood, and agreed to this No-Refund Policy.