Effective Date: 01.01.2025

At ScreenPin, we strive to ensure our customers are satisfied with their purchases. However, due to the nature of digital products, we have specific policies regarding refunds. Please read this Refund Policy carefully before making a purchase.

1. No Refunds for Digital Products

All sales of digital products are final. Once the files are delivered, we cannot offer refunds or exchanges. By completing a purchase, you agree to this policy.

2. Exceptions

We may offer a refund in the following cases:

• Defective Files: If the product you purchased is defective, corrupted, or otherwise unusable, we will replace the file or issue a refund.
• Non-Delivery: If you did not receive the product after completing the payment, please contact us immediately.
• Duplicate Purchase: If you accidentally purchased the same product twice, we will review the case and may issue a refund for the duplicate transaction.

3. Eligibility for Refund

To request a refund, you must:

• Contact us within 7 days of purchase.
• Provide proof of purchase (e.g., order number, email confirmation).
• Explain the issue in detail, including any screenshots or error messages if applicable.

4. How to Request a Refund

If you believe you qualify for a refund, please contact us at onepointon@gmail.com.

Include the following information in your request:

• Your full name
• Order number
• Date of purchase
• A detailed explanation of the issue

Our team will review your request and respond within 3-5 business days.

5. Contact Information

If you have any questions or concerns about this Refund Policy, please reach out to us:

Email: onepointon@gmail.com

Website: https://payhip.com/ScreenPin