Refund Policy
Effective Date: June 9, 2024
At Sifted Leaves, we strive to ensure that our customers are satisfied with their purchases. Due to the nature of digital products, all sales are final. However, we offer refunds under specific circumstances as outlined below.
1. Digital Products
1.1 Non-Refundable Items Due to the nature of digital downloads, all sales of digital products are final and non-refundable. Once you have gained access to the digital product, we are unable to offer a refund, exchange, or cancellation.
1.2 Exceptions We will consider issuing a refund under the following circumstances:
- If you purchased the same product multiple times.
- If there was a technical issue that prevented you from accessing the product and we are unable to resolve it.
2. Requesting a Refund
2.1 How to Request a Refund If you meet the criteria for a refund, please contact us at support@siftedleaves.com with your order details, including:
- Your full name
- Email address used for the purchase
- Order number
- A detailed description of the issue
2.2 Response Time We aim to respond to all refund requests within 3 business days. If your request is approved, we will process your refund within 5-10 business days.
3. Contact Information
If you have any questions about our Refund Policy, please contact us at: