Return & Refund Policy for SimplePrep eBook
Digital Product Notice
SimplePrep is a digital product (eBook). By completing your purchase, you acknowledge that no physical item will be shipped.
No Refunds Policy
Due to the nature of digital products, all sales are final.
We do not offer refunds, returns, or exchanges once the eBook has been purchased and delivered.
Exceptions
Refunds may only be considered under the following circumstances:
- Failure to receive the product due to a verified technical issue on our side
In such cases, please contact us within 48 hours of purchase with proof of payment.
Download Responsibility
It is the customer’s responsibility to ensure that:
- A valid email address is provided at checkout
- Their device supports PDF files
- They have a stable internet connection for downloading the eBook
Support
If you experience any issues accessing your eBook, we are happy to assist.
simpleprep.store@gmail.com
Response time: within 24 hours