Q: What shipping service do you use?
A: All physical items are shipped via USPS Ground with tracking info included
Q: Where can I find tracking info?
A: Tracking info will be sent to you using the email you provided. If you did not use an email, please reach out to me via email and I will send you your tracking number- Sugarskyxo@gmail.com Please allow 24 hours for tracking info to update
Q: I purchased a PNG file but can’t access my downloads
A: Once purchase is complete, your digital download will be available instantly. You will also receive an email with a link to download files. If you’re still having issues regarding downloads, please email me so that I may help
Q: I have a question not listed, how do I contact you?
A: Email me at sugarskyxo@gmail.com, please allow 24 hours for a response back due to a high volume of emails