Last Updated: 04/08/2025

Thank you for shopping at SurfaceMint, where we offer thoughtfully crafted, high-quality standalone surface patterns. We value your trust and want to ensure clarity about our return and refund practices.

All Sales Are Final

Due to the digital nature of our products, all sales are final and non-refundable. Once a pattern file has been downloaded or accessed, we cannot offer returns, refunds, or exchanges.

Exceptions – Refunds May Be Granted If:

We understand there can be rare exceptions. A refund may be considered under the following conditions:

• You received the wrong file (not matching the product description).
• The downloaded file is corrupted or unusable, and we are unable to resolve the issue.
• You accidentally made a duplicate purchase of the same pattern.

To request a refund for the above reasons, please contact us within 7 days of your purchase at:

📧 graphinir@gmail.com

Subject: Refund Request – SurfaceMint Order Details

Please include your order number and a brief explanation of the issue.

File Support

If you experience any issues with accessing or using your file (such as compatibility, unzipping problems, etc.), feel free to reach out. We are happy to help and ensure you can fully use the pattern you've purchased.

Final Note

As an independent store, each purchase supports the time and creativity behind every standalone pattern. We genuinely appreciate your understanding and support.

Thank you for choosing SurfaceMint.