Frequently Asked Questions
Q: Are your products physical or digital?
A: All products are digital downloads (PDFs, JPGs, PNGs etc). You purchase once, download instantly, and can print at home or at a print shop as many times as you'd like. No physical items are shipped.
Q: What if I'm not a mom - are these products still for me?
A: Absolutely! While I'm a mom and write from that perspective, these tools work for anyone seeking calmer, more intentional days. Burnt out singles, empty nesters, fresh graduates... if you're overwhelmed and craving more peace, these are for you.
Q: I already subscribe to your Substack - should I shop here too?
A: If you want hands-on tools to complement the essays, yes! The blog is for inspiration and reflection; the products are practical tools to implement what you're learning. They work beautifully together, but you can enjoy either one independently.
Q: Can I purchase products as gifts?
A: Yes! Many of these make thoughtful gifts for overwhelmed friends, new moms, or anyone navigating life transitions. After purchase, you can forward the download links to your gift recipient.
However, please refrain from sharing each product with multiple recipients so that we can honour the work and thought put into it. Thank you!
Q: Do you offer refunds?
A: Due to the digital nature of these products, all sales are final. However, if you experience any technical issues with your download, please contact me and I'll help resolve it immediately.
Q: Will you create custom products?
A: I occasionally take custom requests! Contact me with your idea and I'll let you know if it's something I can create.
Q: How do I access paid Substack content?
A: Paid subscribers to The Cozy Hours on Substack get exclusive weekly essays, monthly live sessions, free downloads, and 20% off this entire shop. Subscribe at thisglasslife.substack.com and you'll receive your discount code via email.