Refund Policy
Last updated: August 12, 2026
Thank you for purchasing from The HumAIn Advantage.
Because our products are digital and access is provided immediately after purchase, purchases are generally considered final once the digital files have been delivered or accessed.
However, we want every customer to receive what was promised.
Please contact us if:
- You were charged more than once for the same purchase.
- You are unable to access or download the purchased files and we are unable to resolve the issue.
- The files you received are corrupted or materially incomplete and a working replacement cannot be provided.
- The product delivered is materially different from the product described at the time of purchase.
- A refund is otherwise required by applicable law.
Refund requests should be submitted within 7 days of purchase, together with your name, purchase email address, and a short explanation of the issue.
Before requesting a refund for a technical problem, please contact us first so we can help restore access, resend your download information, or replace a defective file.
Refunds are not normally provided simply because a customer:
- Changes their mind after receiving the digital materials;
- Has already downloaded or substantially accessed the product;
- Decides not to use the materials;
- Expected results that were not promised or guaranteed.
Any refund that is approved will be processed through the original payment method, subject to the policies and processing times of the applicable payment provider.
Nothing in this policy is intended to limit any consumer right that cannot legally be excluded.
For assistance, contact: