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Frequently Asked Questions

FAQ: Why did we open The Pansy Shop?


Because Isabella’s books (as well as many other excellent books by other authors of her time period) are all in the public domain. That means they are no longer protected by copyright and are available to be re-published by anyone. 


The problem: It’s becoming more and more difficult to distribute public domain books through the big online book selling sites (like Amazon, Barnes and Noble, Apple iBooks, and Kobo). Some sites won’t accept public domain books at all, while others have implemented requirements for publishing public domain books that are difficult to comply with.


By selling direct to you through The Pansy Shop, we can make classic Christian novels and non-fiction books available to you without having to follow a third-party’s rules and requirements.


And by selling direct to you we can also offer our books for sale at very affordable prices. Big online retailers no longer have a say in what price we charge. 



FAQ: How does The Pansy Shop work?


The Pansy Shop works like any other online retail store that sells e-books. You browse the inventory, add your choices to your card, and check out when you’re ready. 


You can pay with:


• A credit card

• A debit card

• A PayPal account


Once you make a purchase, you’ll receive an email from Payhip (they power our on-line store and payment processing). The email will contain download link(s) for the books you purchased.


You’ll also receive an email from BookFunnel with the same download link(s). 


Why will you receive a second email from BookFunnel? Because if you’re new to e-books or need help downloading e-books to your favorite reading device, BookFunnel can help you. And if you run into any trouble or need extra support, they have awesome customer service!



FAQ: Is Payhip safe to use?


Yes. Payhip is a legitimate e-commerce platform, based in London, England. It boasts industry-leading security, with encrypted transactions and payment details. Payhip specializes in digital downloads, such as e-books, and it’s super easy to use. 



FAQ: Does The Pansy Shop sell print books?


Not yet, but we have plans to sell print books in the future. Stay tuned!



FAQ: How do e-books work?


E-books can be read on all kinds of electronic reading devices and apps. When your purchase an e-book from The Pansy Shop you will receive an EPUB file that works just about anywhere. In some cases, you will also receive a PDF file, that can easily be read in your browser or downloaded to your PC or other device.


If you aren’t familiar with downloading e-books or if you any trouble, check your email inbox for a message from BookFunnel. They can help guide you through the process of delivering your e-book to the reading device of your choice. 



FAQ: What’s BookFunnel and why should you use them?


Why should you use them? Lets us count the ways! 

1. The people at BookFunnel are super nice

2. BookFunnel tech support will quickly respond to your questions so you can go on to the important business of reading your e-book.

3. Their service is absolutely free to you. 

4. BookFunnel’s only business is delivering e-books to you. They will never spam you with ads or unnecessary emails. They’re just here to help, and that’s a good thing!



FAQ: Does The Pansy Shop have free books?


We sure do! 


Some books are listed as free for a certain period of time, while others are permanently free for you to download whenever you want. 


If you sign up to receive our newsletter, you’ll always know when a new book is offered at no charge to you! Just click here to sign up (you can cancel your subscription at any time).