1. General Information

This website and digital store are operated by Thinking Spanish – Elisa Ortiz. By purchasing any product from this store, you agree to the following terms and conditions.

All products offered are digital products intended for educational purposes, specifically for learning Spanish.

2. Digital Products & Access

All products sold are digital downloads. After completing your purchase, you will receive access to the product via email and/or through the download link provided on the confirmation page.

It is the customer’s responsibility to ensure that the email address provided during checkout is correct.

3. Refund Policy

Due to the nature of digital products, all sales are final.

No refunds, exchanges, or cancellations are offered once the product has been delivered or accessed.

If you experience any technical issues accessing your purchase, please contact me and I will be happy to help.

4. Personal Use License

All digital products are for personal use only.

You may not:

• Share, resell, redistribute, or reproduce the content
• Upload the files to public or private platforms
• Use the materials for commercial purposes or teaching without permission

All content is protected by copyright.

5. Disclaimer

The materials provided are for educational purposes only. Results may vary depending on the learner’s dedication, level, and practice.

I do not guarantee specific learning outcomes.

Privacy Policy

6. Personal Information

When you make a purchase, your personal information (such as name and email address) is collected only to process your order and deliver your product.

Your data will never be sold, shared, or used for purposes other than providing the purchased service or product.

7. Payments

Payments are processed securely through third-party platforms such as PayPal and Stripe. I do not store or have access to your payment details.

8. Emails

After your purchase, you may receive transactional emails related to:

• Order confirmation
• Download access
• Important information about your purchase

You will not be subscribed to newsletters unless you explicitly choose to do so.

9. Contact

If you have any questions regarding your purchase, access to your files, or these terms, you can contact me at:

📧 thinkingspanish.elisaortiz@gmail.com