FAQs
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Mobile devices often struggle with large editing files and cloud links. I highly recommend using a PC to download and manage your files. If you must use a phone, try opening the link in your browser instead of the app, or download the official MEGA app.
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MOV version: This is the uncompressed, maximum-quality file. It is extremely crisp and perfect for high-tier After Effects edits, but the file size is much larger.
- Handbrake .MP4 version: This file has been compressed to a smaller size (e.g., 17.2MB). It is easier to download and works smoothly, but the quality is lower than the .MOV version but it still looks great.
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The clips (.MP4/.MOV) can technically be imported into mobile apps, though your phone might lag with heavy .MOV files. Always read the product description before buying!
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Because these are digital downloads and custom-rendered services, all sales are final and no refunds can be issued.
For Clips: Please read the product description carefully before purchasing. The Handbrake (.MP4) versions are compressed and have lower quality, while the .MOV versions offer maximum, uncompressed crispness.
For Custom Enhancements: Once the rendering process has started in Topaz Video AI, my time and computer resources are already used. If you are not satisfied with how the AI enhanced your specific clip, or if there is a technical issue with the file, please contact me via Discord/Email and I will do my best to tweak it or help you fix it!