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Effective date: 15 April 2026
Toy Poodle Hub (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what personal information may be collected when you visit our Payhip store, make a purchase, download a product, join our email list, or contact us, and how that information is used.
1. Who We Are
This store is operated by Toy Poodle Hub.
For privacy questions or requests, you can contact us at: toypoodlehub@gmail.com
2. What Information We May Collect
Depending on how you use this store, we may collect or receive:
- your name
- your email address
- billing information needed to complete a purchase
- order details and download information
- messages you send to us
- information you provide when joining our mailing list
- basic technical information such as browser type, device information, IP address, and cookie data
3. How We Use Your Information
We use your information to:
- process purchases and deliver digital products
- send order confirmations, receipts, and download access
- respond to customer service questions
- provide updates about products or store news if you have chosen to receive them
- improve the store, product pages, and customer experience
- help prevent fraud, misuse, or unauthorized activity
- comply with legal, tax, and record-keeping obligations
4. Payments
Payments on this store are processed through third-party payment providers such as PayPal and/or Stripe, as made available through Payhip. We do not store your full payment card details ourselves. Payhip states that payment is handled separately and securely through the payment processor selected at checkout.
5. Platform and Service Providers
This store is hosted on Payhip. Payhip may collect and process certain personal data in order to operate the storefront, process orders, enable downloads, maintain site functionality, and support security and compliance. Payhip’s published privacy policy says it uses personal data to provide its services, fulfill contracts, present content effectively, and notify sellers of purchases and downloads, and that it does not sell user data to third parties.
We may also rely on service providers for things such as:
- payment processing
- email delivery
- analytics
- fraud prevention
- customer communications
These providers only receive the information needed to perform their services.
6. Cookies and Similar Technologies
This store may use cookies and similar technologies to keep the site working properly, improve performance, and understand how visitors use the store. Your Payhip storefront also displays a cookie notice stating that cookies are used for necessary site functionality and user experience.
You can usually control cookies through your browser settings.
7. Email Marketing
If you subscribe to our newsletter or updates, we may use your email address to send you product news, offers, or helpful updates related to Toy Poodle Hub. You can unsubscribe at any time using the unsubscribe link in the email or by contacting us.
We will not add you to marketing emails without your consent.
8. Digital Products and Customer Records
If you buy a digital product, we may keep a record of your purchase, email address, and product access details so we can provide your download, help with support requests, and maintain proper business records.
9. Sharing of Information
We do not sell your personal information.
We may share your information only where necessary to:
- process payments
- operate the store through Payhip
- send emails you requested
- comply with legal obligations
- protect our rights, customers, or store from fraud or abuse
Payhip’s privacy policy also states that it may disclose personal data to service providers, payment processors, and in certain legal or business transfer situations.
10. Data Security
We take reasonable steps to protect your information. Payhip states that it uses security measures intended to prevent personal data from being lost, misused, or accessed without authorization, although no internet transmission or storage system can be guaranteed to be completely secure.
11. Data Retention
We keep personal information only for as long as reasonably necessary for customer service, product delivery, legal, tax, fraud-prevention, and business record purposes.
Payhip states that some transaction-related information may be retained for legal and tax compliance purposes, including VAT-related record keeping.
12. Your Rights
Depending on where you live, you may have rights to request access to the personal information we hold about you, ask for corrections, request deletion where applicable, or object to certain processing.
If you would like to make a privacy request, contact us at: toypoodlehub@gmail.com
Payhip’s privacy policy also describes user rights relating to access, correction, erasure, restriction, objection, and data portability under applicable data protection law.
13. Children’s Privacy
This store is not intended for children to use independently without parental involvement. We do not knowingly collect personal information from children in a way that violates applicable law.
14. Third-Party Links
This store or its products may contain links to third-party websites, including our main website or social platforms. We are not responsible for the privacy practices of those external sites.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.
16. Contact
If you have questions about this Privacy Policy, contact:
Toy Poodle Hub
Email: toypoodlehub@gmail.com