Your order will take about 1 - 2 weeks to be processed, shipped, and delivered. You will receive an order confirmation email / receipt with a tracking number once you've placed an order. If you have any questions or issues, please reach out to operations@ualbanybaseballalumni.com where our team will respond within 24 hours.

Because this gear is custom-made with the manufacturer, we cannot accept returns. If you ordered an item that you are not satisfied with, we will donate it directly to a team member or larger organization of your choice.

Each of these products is customized and ordered through printify.com. If you'd like more information about shipping, design, prices, or your exact donation amount, please contact us at operations@ualbanybaseballalumni.com. Someone will get back to you within 24 hours.

The UAlbany Baseball Alumni Association is a volunteer non-profit organization. If you'd like explicit proof that the proceeds of your order were donated, please reach out to us at operations@ualbanybaseballalumni.com and we will provide you with third-party documents verifying your order, the prices and fees from the transaction, and the donation to the University at Albany Baseball Team.

In short, there are multiple programs being used on the back-end of these websites that could not be seamlessly combined. We use separate systems for website building (carrd.co), domain hosting (cloudflare.com), online store building (payhip.com), and custom gear manufacturing, ordering, and shipping (printify.com).

These programs are used by hundreds of thousands of businesses and non-profits around the world and are completely trustworthy and secure.

If you have any concerns related to payment information protection, information privacy, or something similar, please contact us at operations@ualbanybaseballalumni.com.