Thank you for shopping at Valpeum Shop. We value your trust and aim to provide high-quality digital products designed to support your personal growth and self-improvement.

Please read this Refund Policy carefully before making a purchase.

1. Digital Products

All items sold through Valpeum Shop are digital eBooks or downloadable materials.

Because digital files cannot be returned, we generally do not offer refunds or exchanges once a product has been downloaded or accessed.

2. All Sales Are Final

All sales on our store are final.

Once your payment is confirmed and your download is available, the purchase cannot be canceled, refunded, or exchanged.

This policy helps protect our original content and maintain fair access to our digital products.

3. Exceptions

Refunds may only be issued under the following exceptional circumstances:

You received the wrong product or file.

The product file is corrupted or cannot be accessed, and we are unable to provide a replacement.

If any of these issues occur, please contact us within 7 days of your purchase at valpeum@gmail.com with your order details and a brief description of the problem.

4. Unauthorized Purchases

If you believe an unauthorized transaction was made using your payment information, please contact your payment provider (such as Stripe or your bank) immediately.

We will cooperate with their investigation where necessary.

5. Technical Issues

If you experience download or access problems, please reach out to us at valpeum@gmail.com.

We’ll do our best to resolve any issues promptly so you can access your purchase.

6. Contact Us

For questions or support regarding this Refund Policy, contact us at:

valpeum@gmail.com