Privacy Policy
1. INTRODUCTION
This Privacy Policy outlines the policies and procedures of Voidcut, a brand of CometLink, LLC ("we," "us," or "our") regarding the collection, use, and disclosure of your information when you use our services, including our website, products, and mailing list. By using our services, you agree to the collection and use of information in accordance with this policy.
2. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us and information that is automatically collected when you interact with our services.
- Personal Information You Disclose to Us: We collect personal information that you provide, such as your first name and email address when you subscribe to our mailing list or download a resource, and your name and email address when you purchase a product.
- Information Automatically Collected: We automatically collect certain information when you visit or navigate our services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser type, operating system, and information about how you interact with our site. This information is primarily collected through cookies and similar technologies, including the Meta Pixel.
3. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and/or your consent.
4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
If you are located in the EU or UK, we are required to explain the legal bases we rely on to process your information. We rely on the following legal bases.
- Consent: We may process your information if you have given us permission (consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a Contract: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, such as delivering a product you have purchased.
- Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms.
5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We do not sell your personal information. We may share your data with third-party vendors and service providers ("Processors") who perform services for us and require access to such information to do that work. These include:
- Payhip & its Payment Processors (e.g., Stripe, PayPal): To process payments and deliver our digital products.
- MailerLite: To manage our email marketing list and communications.
- Meta (Facebook & Instagram): For advertising analytics and audience building via the Meta Pixel.
- Google Workspace: For our business email communications.
- Squarespace: Our domain host, which handles DNS and site infrastructure.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes. We use cookies and similar tracking technologies (like the Meta Pixel) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (or can be included as a section here).
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Our servers and the servers of our third-party service providers are located in the United States and other countries. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in our facilities and by those third parties with whom we may share your personal information.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@voidcut.com.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions (like the EEA, UK, and California), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. To make such a request, please contact us at support@voidcut.com.
- Email Marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online Browse activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes. If you are a resident of California, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). You have the right to request information about our collection and use of your personal information over the past 12 months, the right to request deletion of your personal information, and the right not to be discriminated against for exercising these rights. To make a request, please contact us at support@voidcut.com.
13. HOW DO WE MAKE UPDATES TO THIS NOTICE?
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Effective Date" (or “Revised" date) and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at support@voidcut.com.