Cancellation Policy for Coaching Services
Walking Miracle Code maintains clear cancellation policies ensuring fairness for both clients and Counseling -Informed Mentorship while respecting the investment of time, preparation, and opportunity cost associated with scheduled sessions.
1-on-1 Coaching & Group Coaching Cancellations
Individual coaching sessions, personal community coaching, and company coaching events require 35% of the purchase price as an inconvenience fee upon cancellation. This policy applies regardless of cancellation timing.
Why This Policy Exists
Scheduled coaching sessions represent reserved time that cannot be filled on short notice. Preparation work begins before sessions, including reviewing your situation, designing customized strategies, and creating personalized materials.
When cancellations occur, especially late cancellations, that preparation time and reserved scheduling slot represents lost opportunity to serve other clients. The inconvenience fee partially compensates for this investment while remaining fair to clients.
How to Minimize Inconvenience Fees
Schedule sessions during times you're confident you can attend. Use calendar reminders and notifications. Communicate potential conflicts as early as possible. Consider rescheduling rather than canceling when circumstances change.
Emergency situations are understood—life happens. However, planning ahead and honoring commitments respects both your investment and the professional services being provided.
Rescheduling vs. Canceling:
Whenever possible, choose rescheduling over canceling. Rescheduling allows you to maintain your investment and receive services you've paid for, while respecting the Counseling -Informed Mentor's time through maintained commitment to the appointment.
Non-Refundable Products and Service
Certain products and services are non-refundable due to their digital nature or immediate delivery upon purchase. These policies protect intellectual property while ensuring fairness in business practices.
TERMS OF SERVICES
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All Online Courses
AFIM and COPED courses are completely non-refundable. Digital course access is granted immediately upon purchase, with full materials available instantly. Once accessed, intellectual property has been delivered and cannot be "returned."
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eBooks & Digital Book Sales
All eBooks and digital book purchases are final and non-refundable. Digital content is delivered immediately and cannot be returned once downloaded or accessed. This policy protects against unauthorized distribution.
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Completed Classroom Sessions
Group classroom sessions already completed are non-refundable. Services have been rendered, community access provided, and materials delivered. You cannot receive refunds for sessions you've already attended.
