This Privacy Policy describes how Zen Vendor (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit or make a purchase from our website (the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Personal Information You Provide

When you make a purchase or interact with the Site, we may collect:

• Name
• Billing address
• Email address
• Payment information (processed securely via third-party providers)
• Any information you voluntarily provide (e.g., customer support inquiries)

b. Automatically Collected Information

We may automatically collect certain data when you access the Site, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the Site
• Referring URLs

This data is collected through cookies, log files, and similar tracking technologies.

2. How We Use Your Information

We use collected information to:

• Process and fulfill your digital orders
• Deliver purchased digital content
• Communicate with you regarding transactions or support requests
• Detect and prevent fraud or unauthorized activity
• Improve Site performance and user experience
• Comply with legal obligations

3. Digital Products – No Shipping Information

As Zen Vendor sells digital products only, we:

• Do not require shipping addresses for fulfillment purposes
• Do not process or store shipping-related logistics data

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary, including:

• Payment processors (e.g., Shopify Payments, Stripe, PayPal)
• Hosting and e-commerce platform providers (e.g., Shopify)
• Analytics providers (e.g., Google Analytics)
• Legal authorities, if required by law or to protect our rights

These third parties are contractually obligated to safeguard your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality
• Remember user preferences
• Analyze traffic and usage patterns

You can control or disable cookies through your browser settings; however, doing so may affect Site functionality.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Policy
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce agreements

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (U.S. Privacy Rights)

Depending on your state of residence (e.g., California, Colorado), you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of certain data processing activities

To exercise these rights, contact us using the information below.

9. Children’s Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such data has been collected, we will take steps to delete it.

10. Third-Party Services and Links

The Site may contain links to third-party websites or services. We are not responsible for:

• The privacy practices of those third parties
• Their content or policies

We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the Site.

Your continued use of the Site constitutes acceptance of such changes.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact: