Seller Support Runbook Pack
Stop rewriting the same refund, delivery, licensing, and AI-disclosure emails — canned replies, a digital-download decision tree, and launch/support-week checklists in one zip.
For solo digital sellers on Payhip, Gumroad, Etsy, Lemon Squeezy, or Stripe Payment Links; indie makers shipping Notion packs, Excel templates, prompt packs, PDFs, and zips.
What you get:
- START HERE — 10-minute setup
- 2. Canned response library — 24+ paste-ready snippets (refunds, delivery, licensing, AI disclosure) with [TOKEN] placeholders
- 3. Troubleshooting decision tree — missing email, expired links, corrupt zips, won’t-open, refunds
- 4. Launch-day checklist + support-week checklist
- 5. Support status tracker (Markdown + optional Excel)
- 6. LICENSE-USAGE
One-time purchase. Instant ZIP. No macros. Not a helpdesk SaaS.
Keywords: seller support, canned responses, digital download refund, gumroad payhip support runbook, sellerops lab