Underperformance Conversation Kit

Figure out why someone is struggling, then have the conversation that fixes it.

Most performance problems get worse because the conversation keeps getting pushed to next week. This 12-page kit helps you find the real cause and talk about it calmly and clearly.

Who it’s for: managers, supervisors, and small business owners with an employee who isn’t meeting expectations.

What’s inside:

• How to diagnose the real cause before you talk
• How to document facts, not opinions
• A 4-step conversation framework, with a full start-to-finish example
• Scripts for missed deadlines, quality issues, attendance, negativity, disrespect, not following a process, and the high performer who checked out
• What to do when they get defensive or upset
• How to adjust your approach for their DISC style
• A 30-day improvement plan

Instant PDF download. Educational guidance, not legal or HR advice.