THE TECHNICIAN'S TOOLKIT — Complete Training (English)

Le Bagage Technicien — Complete Training (English)

Everything an IT field support technician needs to know. Nothing more.

A focused training course covering the essentials of the trade: workstations, networking, security, user support, and office essentials — designed by a field technician with 12 years of experience.

What you get:

• Complete guide in 10 modules (hardware, operating systems, networking, peripherals, security, remote support, user support, asset management, French for IT support, office suite)
• Glossary of every technical term you need to know
• Printable checklists for every type of field task
• Revision quiz per module with answer key
• Interview preparation guide
• Quick troubleshooting guide for the most common failures

Lifetime access, no subscription.