The Scam-Proof Guardian Guide to Tech Support Scams

That email is not a bill. It is a trap.

The fake antivirus "renewal" receipt, the frozen-screen pop-up, the caller claiming to be from Microsoft or Apple — every version has one goal: get you to call their number and hand over control of your computer or your bank account. This guide shows you how the scare is built, the exact words to shut it down, and what to do if you have already let someone in.

Written for seniors — and the people who love them. Plain language, large print, no tech jargon.

What's inside:

• How the pop-up, the fake invoice, and the "frozen screen" tricks actually work
• Why no real company — Microsoft, Apple, or your bank — will ever call about your computer
• The remote-access trap: what happens when you let a "technician" in, and how to refuse
• The exact words to end the call, and the number to simply hang up on
• Step-by-step recovery if you have already paid or given access
• A print-and-laminate emergency card with every number you need