From Vague to Useful: Constructive Feedback - Institutional Licence

A 15-18 minute interactive e-learning course for new managers and team leaders.

Through realistic workplace scenarios, decision activities and practical examples, learners move from vague judgement to feedback that is specific, respectful and actionable.

The course introduces a simple four-step framework:

OBSERVE → EXPLAIN → ACTION → CHECK

Learners practise identifying what happened, explaining why it matters, making the next step clear, and inviting the other person’s perspective. It also explores the difference between describing behaviour and judging identity.

Included:

• SCORM 1.2 course package

• Giving Useful Feedback Job Aid PDF

• 12-month institutional licence for one named organisation, college, university or department

• Institutional Licence & Course Read-Me PDF with LMS upload instructions

Suitable for new managers, team leaders, supervisors, apprenticeships, staff development and workplace-learning programmes.

Licence terms: for use in a secure, password-protected LMS/VLE by enrolled learners, employees and relevant staff within the named organisation or department. No public hosting, resale, redistribution, sharing outside the licensed organisation, editing or reuse of course assets. Continued access after 12 months requires renewal.