AI for Customer Service & Retention – 2026 Australian Edition

Answer faster, calm angry customers and win people back, with AI replies written in your own voice. 10 step-by-step chapters covering FAQs, upset customers, reviews, chatbots, after-hours replies, refunds, order updates, reminders, feedback and win-back messages, with copy-paste prompts and reply templates. Australian rules built in. Includes The AI Index guide to 50+ AI tools, free. General information only.