Luxury Service Secrets for Med Spas & Providers + Bonus Toolkit
Luxury Service Secrets for Med Spas & Providers + Bonus Toolkit
Delivering amazing results isn’t enough in today’s competitive aesthetic market — clients are looking for an experience. Luxury Service Secrets for Med Spas & Providers is your professional guide to creating a consistent, polished, five-star journey that keeps clients loyal and sets your practice apart.
Written by Evelyn Durnell, RN, this eBook blends decades of expertise in nursing, cosmetology, and healthcare operations to teach you:
✔️ The psychology of luxury clients — and how to meet their expectations
✔️ Active listening techniques that build instant trust
✔️ Tone control and luxury language to elevate communication
✔️ A mapped five-star client journey from inquiry to follow-up
✔️ Graceful handling of complaints and difficult conversations
✔️ Ready-to-use scripts and templates for consultations, pricing, and follow-ups
✔️ The Luxury Service Checklist for daily excellence and consistency
And as a bonus, you’ll receive the Luxury Service Toolkit — a printable set of checklists, scripts, and training worksheets designed for team use. Perfect for daily reference, staff training, and self-audits, the Toolkit transforms theory into practice.
Whether you’re a provider, injector, spa owner, or client care lead, this package will empower you to deliver service that feels professional, warm, and unforgettable.
Price: $47 – Instant Digital Download
Includes: Full eBook (PDF) + Bonus Toolkit (PDF)