Front Desk Lead Kit - Lead Sheet, Reply Packs & 30-Day Plan for Service Businesses

Stop losing warm inbound leads in a messy inbox. Get an 11-page PDF playbook, a ready lead sheet, reply packs for cleaning / HVAC / freelance, a companion spreadsheet, and a 30-day rollout you can finish in spare hours.

Front Desk Lead Kit is a practical download for solo owners and small service teams who already get inquiries - and keep dropping the ball between "thanks for reaching out" and a booked job.

What's inside

- 11-page PDF playbook (print or screen)

- Lead-sheet column guide + one-job desk design worksheet

- Reply-draft packs for cleaning, HVAC, and freelance / client services

- Companion spreadsheet (Excel + CSV) with status dropdowns

- Draft-only safety rules (you always press Send)

- Weekly review checklist + 30-day rollout plan

Who it's for

Cleaners, HVAC shops, freelancers, and similar home or client-service businesses. Warm inbound only - not a cold outreach system.

How it works

1. Pick one front-desk job.

2. Duplicate the lead sheet and delete the example row.

3. Rewrite the matching reply pack in your voice.

4. Follow the 30-day plan; run the Friday checklist each week.

Customize freely for one business. Instant digital download. Not legal, tax, or safety advice.