UK Edition: Hotel Housekeeping Job Skills Task Cards: Beds, Bathrooms and Safety, SEND KS4

Before a learner starts a work placement at a hotel, they need two things: the words people will use, and the steps for the jobs they will actually be given. This set gives them both, in plain language, with no worksheets that look like they were made for a much younger child.

This set covers hotel guest room work: knocking and entering, beds, guest bathrooms, amenities, and the housekeeping trolley. School and office cleaning is in the Cleaning and Caretaking set, and general soft skills are in my Soft Skills Scenario Cards.

What is in it (hotel housekeeping)

• A job snapshot: 4 common roles (room attendant, houseperson, laundry attendant, public area attendant), what a shift looks like, and what supervisors look for

• 16 vocabulary cards and a matching worksheet

• 5 task sequence cards (enter a guest room; strip and make a hotel bed; clean the bathroom; restock amenities; stock your trolley) with put it in order worksheets

• 8 safety rules and a safe or unsafe sort

• 12 "what is the rule here?" procedure cards and a planner for writing answers

• An on the job checklist the learner and the supervisor or job coach both rate

• An answer key and blank cards so you can add your own placement's routines

How I use it: snapshot and vocabulary first, then I model one task card at a time and the learner practises while a partner reads the steps. Procedure cards work best three or four at a time as a starter or with role play. The checklist goes out before a placement visit and comes back after, so you have simple ratings to bring to an EHCP annual review or SEN Support review and to the Preparing for Adulthood employment outcomes.

Every placement is different, so the answer key says so: if a learner's answer matches the rule at their real placement, count it.

UK edition: A4, UK spelling and UK workplace words throughout. 13 pages (PDF) plus an editable Word file.

Licence: one download covers one teacher. Please do not post the file online.

Keywords: SEND, EHCP, Preparing for Adulthood, KS4, Post 16, work experience, work placement, supported internship, employability, job skills, special educational needs, learning disability, autism, FE college, sixth form, task cards, vocabulary, procedure cards, workplace safety