Review + Referral Ops Pack: SMS/Email Scripts + Tracker for Solo Service Businesses
Happy jobs should turn into reviews and referrals — without awkward scripts or policy risk.
The Review + Referral Ops Pack gives you:
• 5 SMS review asks — same-day, next-morning, short, before/after, soft + referral seed
• 5 email review asks — thanks, follow-up, photo nudge, invoice P.S., soft second nudge
• Referral SMS + email — ask after a win without sounding salesy
• Timing tips — when to ask, when to stop, how to keep the link one-tap
• Job-bag / QR sticker copy — print-ready placeholder block
• Review-Referral-Tracker.xlsx — log date, client, job, asks, reviews received, referral name/phone, status (EXAMPLE rows included)
Replace [Shop name] and [Review link]. Works across trades in one SKU.
Google review policies: do not offer discounts, gifts, or payment for reviews. Ask honestly; don’t filter only for promised 5-stars in a way that breaks guidelines.
Open the PDF (or HTML twin) to print/copy scripts. Use the spreadsheet to track asks.
Not legal advice. AI tools helped draft this pack. Examples are illustrative.
What's included
• Review-Referral-Ops-Pack.pdf — full print-ready pack
• review-referral-ops-pack.html — same content for browser print
• Review-Referral-Tracker.xlsx — Start Here / Example / My Tracker
• README.txt
Questions? Reply to your purchase receipt email.
• Not legal, tax, or financial advice. Templates and checklists only.
• Follow Google’s consumer review policies — no guideline-breaking incentives for reviews.
• AI tools helped draft this pack and this listing. Review everything before you use it with clients.
• Examples and scripts are illustrative. Tokens are placeholders you replace.