AERM Crowd Management Planning Workbook

AERM Crowd Management Planning Workbook

A practical, structured approach to planning crowd safety for live events and venues.

Effective crowd management begins long before the audience arrives.

Developed from over 30 years of practical event safety and crowd management experience, this 88-page professional workbook guides event organisers, venue operators and safety professionals through the essential stages of crowd management planning.

Unlike a generic template, it provides a structured methodology to help you identify risks, assess crowd conditions, coordinate responsibilities and prepare practical operational arrangements.

What's included

• 88-page downloadable PDF workbook
• Eight illustrated planning frameworks
• Guidance on crowd flow, capacity and risk assessment
• Crowd monitoring and escalation considerations
• Stakeholder roles and operational responsibilities
• Practical planning checkpoints and final readiness review
• A structured approach to coordinating your Crowd Management Plan documentation
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Who is it for?

Event organisers, promoters, venue operators, crowd safety practitioners, event safety managers and operational planning teams.

The AERM approach

A Crowd Management Plan does not necessarily have to be one document. A coordinated suite of risk assessments, operational plans, procedures and registers can collectively form an effective Crowd Management Plan.

This workbook helps you develop and connect those arrangements using a practical, evidence-led approach.

Plan. Prepare. Deliver.

Format: Digital PDF | 88 pages | 2026 Edition

This workbook provides professional planning guidance and does not replace event-specific risk assessments, competent professional judgement or applicable regulatory requirements.

© 2026 Grant Armstrong trading as Armstrong Event Risk Management (AERM). All rights reserved.