Harlo Renewal Save Add-on — Annual Renewal Notices, Call Script & Risk Tracker

Annual renewals are where subscription revenue is won or lost quietly. This add-on to the Harlo Churn Save & Win-Back Kits gives small subscription teams a transparent, respectful renewal process: clear notices, an honest fit-check call, one fitting option, and an easy way to turn off renewal.

What's inside: a 5-branch Annual Renewal Decision Flow with a Mermaid diagram, a 3-email transparent renewal notice sequence (30 days, 7 days, receipt), a 20-minute renewal review call script for customer success, renewal offer copy (right-size seats, switch to monthly, move the renewal date), a 90/60/30/7-day renewal runway checklist, and a Renewal Risk Tracker (CSV + XLSX with live formulas). Markdown, HTML, Notion-importable Markdown, DOCX and PDF.

Who it's for: founders, customer success and retention owners at subscription businesses with annual or multi-month plans. Works on its own; pairs with the Pro kit's health-score sheet.

Important: General guidance, not legal advice; consult counsel about auto-renewal notice and cancellation rules in your regions. Tracker weights and example figures are illustrative; results depend on your product and customers. No dark patterns — every flow keeps a visible way to turn off renewal.

License: Single-organization license · Support: digitalpromohub.support@gmail.com

Refunds: Digital download. If files won't open, email digitalpromohub.support@gmail.com within 14 days; otherwise sales are final (templates).