14 NHS App Made Simple

Manage everyday health services with greater confidence using the NHS App.

The NHS App Made Simple for Over 60s is a clear, reassuring guide to setting up and using the app without confusing technical language. Each task is explained patiently, with no assumption that you already understand online accounts or smartphone apps.

Inside, you’ll learn how to:

• Find and install the genuine NHS App

• Create and protect your NHS login

• Complete the identity-check process

• Order repeat prescriptions

• Choose or confirm a nominated pharmacy

• View available health records, medicines and test results

• Check, book or manage appointments where available

• Find trusted NHS information and services

• Use NHS 111 online when appropriate

• Understand when to contact your GP surgery for help

• Protect your private medical information

• Solve common login and access problems

Every task is broken down into simple, numbered steps, with large text, helpful illustrations, clear arrows and practical safety reminders.

The services available can vary between GP surgeries, hospitals and other care providers, but this guide will help you understand the main features and know where to ask for assistance.

Prescriptions, records and appointments explained in plain English so managing your health online feels less daunting.

This is an independent educational guide and is not produced by or affiliated with the NHS. It does not replace professional medical advice or emergency services.