The Short-Stay Cleaning Business Kit: Price, Staff, Run & Scale an Airbnb Cleaning Company

The exact system behind a short-stay cleaning company doing $1.5M+ a year, from someone who used to be the buyer.

Most cleaning businesses stall for the same reasons: they're priced by guesswork, weekends are chaos, they have no proof when a guest complains, and everything lives in the owner's head. This kit fixes all four.

What's inside

• The Playbook (20 pages, 12 chapters): pricing, landing clients, hiring and training, the inspect-first turnover system, linen and consumables, dispatch, your first office hire, complaints, the KPIs I track weekly, scaling past $1M, and a 90-day launch plan
• Pricing & Profit Calculator (Excel / Google Sheets): builds your full bed/bath price grid for 3 packages, checks every price against your real costs, models monthly profit, and flags client-concentration risk
• Client Proposal Template (Word): the structure of the proposal I send to hosts and property managers, ready for your branding
• Checklists & Forms Pack (PDF): normal vs deep clean checklist, 15-minute inspection report, cleaning kit, linen and consumables packs, linen room routine, support-admin daily checklists, property onboarding form, damage report, trial-clean scorecard
• Cleaning Services Agreement (Word): an editable client contract template

Who it's for: people starting an Airbnb / short-stay cleaning business, and cleaning owners stuck at 10–40 properties.

FAQ

Does it work outside Australia? Yes. The system works anywhere; change the currency and prices in the calculator. Australian-specific notes (wages, contractors) are clearly marked.

Do I need special software? No. Excel or Google Sheets, a PDF reader and Word or Google Docs.

Is this for home cleaning? It's built for short-stay turnovers (Airbnb, Stayz, Booking.com). Much of it applies to regular cleaning too.

Refunds? Because it's an instant digital download, all sales are final. If a file won't open, email me and I'll fix it.

Example prices are in AUD and fully editable. Templates are a starting point, not legal advice: have your agreement reviewed locally.