One offer. A clear customer journey. A practical delivery plan.
You have an idea or an existing service. Now you need to define what customers will receive—and how you will deliver it.
SOFA N SPICE helps you structure one offer, map the customer journey, and prepare practical intake, onboarding, and delivery templates.
YOUR CONSULTING PACKAGE INCLUDES
One offer blueprint defining your intended customer, purpose, scope, deliverables, exclusions, and pricing considerations.
One customer journey map: discovery → purchase → intake → onboarding → delivery → completion.
One client intake questionnaire.
Three email templates: welcome, next steps, and completion.
One delivery checklist and production plan.
One short offer description you can adapt for your sales page.
One consolidated revision round.
$495 USD · One-time payment
Delivered by email within 7–10 business days after complete intake and scope confirmation.
Apply below.
We’ll review your project’s fit and our availability before inviting you to purchase.
Make your offer easier to explain—and deliver.
This service is for independent founders, creatives, and service providers who have one idea or existing service they want to organize.
Perhaps your deliverables are unclear, your onboarding feels improvised, or you need a practical plan for fulfilling what you sell.
We’ll work from your existing information to prepare a connected offer structure, customer journey, and delivery documents you can edit and use in your business.
HOW WE WORK
- Apply: tell us about your offer and what needs organizing.
- Receive approval: we confirm fit and availability before you pay.
- Confirm your scope: after purchase, we review your complete materials and agree on the work and delivery date.
- Receive your package: review your documents and send one consolidated revision request within seven calendar days.
Communication is by email.
Website construction, platform configuration, full promotional campaigns, live calls, and ongoing coaching require separate arrangements.
Apply for Offer & Customer Journey Consulting
Tell us about the one idea or service you want to organize. We’ll review your project and our availability before inviting you to purchase the $495 package. Applying does not commit you to payment. This service is delivered by email.
Frequently Asked Questions
What will I receive?
One offer blueprint, customer journey map, intake questionnaire, three email templates, a delivery checklist and production plan, and a short offer description.
One consolidated revision round is included.
Are appointments or live calls included?
No. This package is delivered by email.
After purchase, your client account provides welcome instructions.
We confirm your scope and delivery date after receiving complete intake information.
How long does delivery take?
Delivery takes 7–10 business days after complete intake and scope confirmation.
Submit your consolidated revision request within seven calendar days of delivery.
Revisions are completed within five business days.
What is the cancellation and refund policy?
You may cancel for a full refund before work begins.
Before starting, we share the scope and an allocation of the package price across the work. If you cancel after work begins, we refund the unfinished portion according to that allocation.
Contact sofanspice@gmail.com.
Applicable consumer rights remain unaffected.
What is outside this package?
Website construction, platform setup, app development, full promotional campaigns, live calls, and ongoing coaching are outside this package.
Additional work requires a separate agreement and quote. Sales and income are not guaranteed.
How is AI used, and can I use the materials?
Vanessa T. uses AI-assisted tools to support drafting and organization, and reviews the final deliverables.
You can edit and use the delivered materials for your business.
We request your permission before featuring your project in our portfolio. Please share only materials you are authorized to provide.
Can I return for another project?
Yes. A second offer or additional project requires a new scope and separate purchase, subject to availability.