Most service businesses chase more clients. Scalable service businesses design better models. In this workshop, you’ll learn the core levers of service-based scale:

how to differentiate with an unfair advantage, innovate your customer experience, price for profit, and build a blended marketing engine that reaches the right buyers.

What You’ll Learn

• Scaling vs. Growth—What’s the Difference?
• Know when to add demand vs. redesign delivery, so revenue can rise without matching cost and burnout.
• Unfair Advantage
• Identify and articulate the moat that gives you a lasting competitive edge.
• Service Innovation Models
• Explore proven service models—with a focus on customer-experience innovation—to increase perceived value and repeatability.
• Pricing for Coaches & Consultants
• Choose pricing/packaging that aligns to outcomes, not hours—tiers, retainers, and value-based options.
• Blended Marketing
• A clear plan for online and offline strategies that reliably attract qualified clients and partners.