SRE Incident & Change Intelligence Kit

Stop spending hours rebuilding the same incident reports every week. This kit gives SRE and DevOps teams ready-to-use templates for tracking incidents, managing change risk, and reporting reliability metrics — so you can focus on fixing problems, not formatting spreadsheets.

What's included:

• Incident Tracker (Excel) — log P1/P2/P3 incidents with severity, duration, MTTR, and status. Auto-calculates your team's monthly MTTR trend.

• Change Risk Assessment (Excel) — score every change request for blast radius, rollback complexity, and deployment risk before you approve it.

• Weekly SRE Report (Word) — fill-in-the-blank template for weekly reliability summaries. Covers error budget, top incidents, change volume, and action items.

• SRE Metrics Glossary (PDF) — definitions for MTTR, MTTD, change failure rate, error budget burn, and 12 other key SRE KPIs.

Who this is for:

Site Reliability Engineers, DevOps leads, platform engineers, and engineering managers who run weekly reliability reviews or need to track incident patterns over time.

All files are fully editable. No macros, no subscriptions, no cloud required — open in Excel, Word, or Google Sheets/Docs.