The Cleaning Client Message Kit

THE CLEANING CLIENT MESSAGE KIT

100 Copy-&-Paste Client Messages for Cleaners & Small Cleaning Businesses

Stop wasting time figuring out what to write to customers.

The Cleaning Client Message Kit gives you 100 ready-to-use messages for the situations cleaning businesses deal with every day — from new inquiries and quotes to scheduling, cleaning updates, payments, reviews and difficult customer conversations.

Simply find the situation you need, replace the information in [square brackets], make a small adjustment if necessary, and send.

WHAT'S INCLUDED

✓ 100 ready-to-use client messages

✓ 11 practical categories

✓ New inquiries & leads

✓ Quotes & pricing

✓ Follow-ups

✓ Scheduling & booking

✓ Before, during & after cleaning

✓ Existing customers & reactivation

✓ Reviews & referrals

✓ Payments & invoices

✓ Difficult customer situations

✓ Short everyday messages

HOW IT WORKS

1. Open the PDF.

2. Find the situation you need.

3. Replace the information in [square brackets].

4. Customize the message if needed.

5. Copy, paste and send.

NO DESIGN WORK REQUIRED.

You don't need to build templates, write customer messages from scratch or spend time figuring out how to word every situation.

WHO IT'S FOR

• Independent cleaners

• Residential cleaning businesses

• House cleaning businesses

• Deep cleaning businesses

• Move-in / move-out cleaners

• Office & commercial cleaning businesses

• Airbnb & vacation rental cleaners

• Small cleaning companies

• Solo cleaning professionals

EXAMPLES OF SITUATIONS INCLUDED

• New customer inquiries

• “How much does it cost?”

• Sending quotes & estimates

• Following up on leads

• Scheduling and rescheduling

• Pre-cleaning instructions

• Arriving and starting the job

• Job updates and unexpected issues

• Add-on services

• Payment reminders

• Review requests

• Referral requests

• Difficult customer conversations

• Cancellations

• Repeat business & customer retention

DIGITAL DOWNLOAD

This is a digital product. No physical item will be shipped.

You will receive:

The Cleaning Client Message Kit – PDF

IMPORTANT

These are general communication templates for cleaners and small cleaning businesses. They are not legal, tax, financial, safety or other professional advice and do not guarantee bookings, sales, reviews, payments or responses.

Please adapt each message to your own business, services, contracts, pricing, policies and applicable laws.

© 2026 The Cleaning Client Message Kit