One Question Deeper: At Work

Work is already full of questions. Status questions, calendar questions, questions that are really instructions. Almost none of them are curious.

280 questions and 560 follow-ups for better conversations at work. One-on-ones, team meetings, new hires, and the meeting that always opens with nothing to say.

Eight sections: The People Behind the Job, How We Work, The Team, Ideas and Possibilities, Feedback and Growth, The Difficult Conversations, Leadership and Trust, and Where We're Going.

Many questions are marked ASK AROUND THE TABLE, where everyone answers before the leader does. That ordering is the whole design, and an interlude puts it plainly: the leader answers last.

What do people here get wrong about your job? What did you want to be when you were ten? What problem here is actually a symptom? How do you cool down when work makes you genuinely angry?

Better leaders rarely have better answers. They ask better second questions. Every question here comes with two follow-ups and a cue for what to notice while someone is answering, including the careful answer, which is its own information.

Anyone may pass. Nobody owes an explanation. Delivered as EPUB. No DRM.