Connecticut NEMT Guide (PDF)

What’s Inside:

• Business registration requirements (Secretary of State, EIN, NPI)
• Medicaid enrollment steps through Connecticut DSS
• Vehicle and insurance requirements (ADA, commercial auto, liability)
• Driver requirements: background check, HIPAA training, CPR/First Aid, physical exam
• Sample policies: accident protocol, HIPAA compliance, driver conduct
• Training tools: onboarding checklist, passenger securement, snow/ice safety
• Billing guidance: Medicaid codes, trip logs, payment timelines
• Marketing basics: approaching dialysis centers, senior homes, hospitals
• Financial tips: cost-per-mile breakdown, fuel savings strategies

📦 Includes the Pearlzz Startup Kit:

• State-specific NEMT Guide (PDF)
• Driver Onboarding Checklist (Word)
• Driver Physical Exam Form (Word)
• Background Check Authorization (Word)
• HIPAA & Confidentiality Agreement (Word)
• Accident Report Form (Word)
• Driver & Trip Logs (Excel)

🌐 Special Notes (Connecticut):

This edition includes a special section on DSS & Veyo:

• DSS oversees Medicaid and NEMT provider enrollment
• Providers must contract directly with Veyo, the state’s exclusive Medicaid NEMT broker
• Trips are dispatched via Veyo’s portal and mobile driver app