Being Heard by Medical Staff Guide

A practical guide for South Africans with chronic illness and invisible disabilities that assists in navigating the myriad medical appointments and supporting documents required by employers, medical aids, and grants offices.

Invisible disabilities are often misunderstood, and clinicians might miss symptoms or not fully understand your needs. Being heard starts with being prepared and bringing clear documentation, which helps save your energy and protects your dignity.

This guide shows you how to use the DDSA downloadable PDF tools in the right order, from getting ready to following up. Each tool builds on the last, making the process smoother for you.