Crisis Response and De-Escalation Packet

Crisis Response & De-Escalation Trauma-Informed Dossier

Included inside this editable Word document:

1. Crisis Response Overview

• Trauma-informed crisis principles Herman(2015)
• Nervous system regulation basics Porges (2011)
• Safety-first communication standards SAMHSA (2014)

1. Crisis Assessment Templates

• Immediate Safety Assessment
• Risk & Lethality Indicators
• Trauma-Impact Quick Screen
• Crisis Severity Scale (CSS)
• Environmental Safety Checklist

1. De-Escalation Protocols & Scripts

• Grounding Scripts
• Non-reactive communication scripts
• Clarification & redirection scripts
• Boundary-setting scripts
• Crisis-exit scripts

1. Decision Trees

• Emotional escalation decision tree
• Communication breakdown decision tree
• Safety-risk decision tree
• If/Then response pathways

1. Crisis Documentation Templates

• Crisis incident report
• Crisis timeline reconstruction
• Communication log
• Witness statement template
• Behavioral observation notes
• Post-crisis Review Form
• Corrective Action & Follow-up plan

1. Trauma-Informed Communication Inserts

• Regulated-tone guidelines
• Shame-avoidant phrasing
• Accountability language

1. Crisis Response Workflow