AI Agent Requirements Pack

When the bank wants an AI agent, someone has to write the rules it works inside. This pack is for the BA who gets that job.

Two worked cases at fictional Northgate Bank run through every file, with matching IDs. A payment repair assistant is mostly rule-based; a complaints triage assistant reads letters, chooses its own tools and drafts a recommendation for a person to decide: a real agent. The guide helps you tell which you have.

What's inside

• Requirements for AI Agents guide (Word): read-this-first box, triage, specification, permissions, oversight, testing.
• Agent spec quick-start (Word, one page): ten decisions to make before you write a specification, each pointing to the file and section.
• Two worked specifications (Word): payment repair with 25 requirements and 14 acceptance criteria; complaints triage with 10 requirements, 12 controls and 12 planned test cases.
• Specification template (Word): ten sections with guidance.
• Use-Case Triage workbook (Excel): hard stops, value and risk scoring, agent-fit check.
• Oversight and Controls workbook (Excel): 29 risks, 33 worked controls, each marked "prompt instruction only" or "enforced by the application", and an agent inventory.
• Evaluation workbook (Excel): 61 planned test cases, 14 red-team cases, repeat-run gate, daily canary.
• UK Regulatory Crosswalk and model-risk briefing note (Word, one page each): reading routes only.
• AI on the Assignment agreement (Word), Start Here guide (PDF), licence and release notes.

Who it is for

BAs and senior BAs asked to specify, test or govern an AI agent, especially in regulated change.

What it is not

Not legal, regulatory or model-risk advice, and not software. Check with your firm which rules apply. The test cases are a plan for you to run; no results are included. Northgate and its people are fictional.

Licence

Personal use. Do not share or resell.