ITIL 4 Foundation Deluxe — Study Guide + 500-Question Practice Bank + Cheat Sheets + Online Practice Hub
Everything in the Study Guide tier, plus the 500-question practice bank, the cheat sheets, and a license key for the LoadCairn online practice hub — the tier for candidates who want to drill the syllabus the way the exam weights it, not just read it.
The real ITIL 4 Foundation exam is 40 questions in 60 minutes, closed book, pass mark 26/40 (65%), no negative marking, no prerequisites. Its syllabus publishes exact weightings — and the bank follows them: the seven practices in detail carry 42.5% of the real exam, so they carry 212 of the 500 questions here. Every question has four options, one correct answer, and a plain-language explanation.
What's inside:
- The complete study guide (Tier 1, 41 pages) — all seven learning outcomes in six chapters
- 500 original practice questions, split to PeopleCert's published weightings: Key Concepts 63 · Guiding Principles 75 · Four Dimensions 25 · Service Value System 12 · Service Value Chain 25 · Practices: Purpose & Key Terms 88 · Practices in Detail 212
- Explanations for every question — including why the tempting wrong answers are wrong (they are built from the concepts candidates confuse: release vs deployment, incident vs problem, standard vs normal vs emergency changes)
- Cheat sheets — the whole syllabus compressed into six sheets for revision week
- Online practice hub access (license key included) — the same 500-question bank online in three modes: Practice (by domain, untimed, explanations as you go), Timed (40 questions in 60 minutes — the real exam format), and Review (re-tests only the questions you missed)
How Deluxe buyers usually study: read a chapter, drill its domain in Practice mode, park the misses in Review mode, and finish with Timed simulations until 32/40+ feels routine — a safety margin above the 26/40 pass mark.
Files included (3 PDFs + license key):
- itil4-study-guide.pdf — the 6-chapter study guide (41 pages)
- itil4-practice-bank.pdf — all 500 questions with answers and explanations (172 pages)
- itil4-cheat-sheets.pdf — 6 cheat sheets (16 pages)
- Your license key for the online practice hub at loadcairn.com/itil4-practice-exam is delivered with this purchase (check your Payhip receipt / library)
Independent study material. Not affiliated with or endorsed by PeopleCert. This package contains no real exam questions. ITIL® is a registered trademark of PeopleCert.