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second opinion and/or assistance with diagnosis

You need advice after a vet visit? I will help to understand the diagnosis.


why I offer this

Too often, I encounter situations where pet owners remain unsure or receive inadequate explanations after a visit to the veterinarian. This has nothing to do with the veterinarian being incapable or incompetent – sometimes there simply isn't enough time for detailed explanations. Or, in foreign countries, language barriers can cause misunderstandings.


This is where I want to help.

Are you still unsure about what your pet has or why this treatment was chosen? I will provide you with all possible explanations in detail.



IMPORTANT

Sometimes there may be waiting times. Please note that I offer a consultation service only, not emergency care. If you require a response within a specific timeframe, please mention this in the contact form below. If I should be unable to process your request within the desired time, your request will be declined and you will NOT be charged.


Normally I will answer you within 1-2 days.

the service

I help if you are unsure about something, I will give you an independent second opinion and will explain you everything that is not clear to you. The appointment ends, when you give the okay, when you are confident and feel safe with all information about your pet.


What I need for this service:


data about your pet

  • breed
  • age
  • gender and castration status
  • vaccinations
  • deparasitation treatments


medical history

  • diagnostics and findings that have been made
  • current treatment
  • any long-term treatments or medications, if available


I do not provide remote diagnostics! This is only about assistance and advice on dealing with a case that has been examined by local veterinarians.

I reserve the right to decline requests if a remote diagnosis is asked or if there has been no prior visit to a local veterinarian. If payment has already been made, I will refund the complete purchase price.

languages

You can comunicate with me in English and German (Swiss German, too). I also understand French and Spanish, but for detailed explanations I will stay in English. Documents / medical histories of your pet can be in English, German, French, Spanish. For other languages I will use translators. The medical information is in many languages similar and I will be able to understand the medical reports.

pricing

standard plan: 18 CHF

Choose this for getting linked to my whatsapp chat to communicate with me. You can send me all documents you have and text me all your questions.







plus plan: 29 CHF

Choose this plan if you are in need of a call - you will get the connection with my whatsapp account, too, then we can make an appointment to call (call or video through whatsapp).

How long it takes until you receive an answer

After filling out the form below you will receive answer as soon as possible (normally in the next 1-2 days - no matter if weekday or weekend).

before your appointment

All you need for equipment is a phone with whatsapp installed and a connection to the internet.


CHECK your JUNK E-MAIL (payment link sometimes ends here) in case you don't here from me in the next 1-2 days.


Please fill out the form below to get an appointment.


Please send me species (dog, cat...) of your pet and the main problem (details will follow later after purchase).


Sometimes there may be waiting times. If you require a response within a specific timeframe, please mention this in the contact form below. Normally I will answer you within 1-2 days. If the request is processed too late, it will not be charged.

Customer Reviews

Alex

9 months ago

The BEST Second Opinion I Have Ever Received

I just have to say that Maya is the absolute best! We were in quite a predicament with our dog's health here in Ecuador, and Maya's messages clarified everything. She reviewed vet summaries, looked at ultrasound photos, helped us make sense of what the local vets were suggesting, and honestly just kept us informed and calm on what our options were. It's been a rough couple of weeks with a major health scare, and Maya's help has been absolutely crucial in keeping us level-headed and making the best decisions possible. I really can't explain how much we appreciate her, so if anyone is reading this and needs a second opinion on all medical things dog-related, do not hesitate! Maya's guidance has been an enormous blessing. I sent Maya so many questions during a week's time, and she was always happy to help me.

There were some dark days thinking our dog had a much worse medical condition than he actually did, and waking up to Maya's messages making sense of everything was what kept us positive and hopeful. Talking about medical terms that I already don't know about with local vets in a language I'm not fluent in had my head SPINNING. We really can't thank Maya enough for going over everything in English with so much care and detail.