Clavis Guest Welcome Pack | Editable Guesthouse Templates in English, Afrikaans and German

Give every guest a warm, professional welcome. Ready-made documents for guesthouses, B&Bs, self-catering units, lodges and farm stays that answer guests' questions before they ask, and set clear rules in a friendly way.

WHAT IS INCLUDED

• Seven-page welcome booklet with your story, stay at a glance, local tips and useful numbers
• House rules on one clear page: arrival, quiet hours, visitors, pets, braai, pool and more
• Guest terms and conditions covering bookings, payment, cancellations and damage
• Wi-Fi access cards with space for your QR code
• Arriving and leaving guide for a smooth check-in and check-out
• Review request cards to collect more reviews
• Start Here guide and filled-in examples

Every document comes in English, Afrikaans and German, in three colour themes: Karoo, Coast and Winelands.

FORMAT

Instant download, one ZIP file with Word and PDF files. Needs Microsoft Word 2016 or later, or Microsoft 365. Nothing is posted.

Add brand fit after you buy, from R450, or get all three Clavis packs in the Complete Accommodation Kit for R995.

LICENCE

Licensed to the purchaser for one business. Not for resale or sharing. © 2026 Lumaxio Consult (Pty) Ltd.

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Questions: support@lumaxioconsult.biz