Nonprofit Organizational Performance Guide
Nonprofit Organizational
Performance Assessment Checklist:
The Situation:
Implementing the Nonprofit Performance Assessment Framework:
A Vision of Excellence
Why This Assessment Matters
How to Use This Assessment Tool
Collective Assessment Process
Understanding Common Causes of Underperformance
The Promise of This Journey
Nonprofit Organizational Performance Assessment Checklist:
Introduction
Instructions
I. Organizational Governance and Leadership Assessment
A. Board Development and Effectiveness
B. Strategic Leadership Development
A. Streamlining Operations
B. Program Evaluation and Impact Measurement
III. Financial Sustainability & Resource Development Assessment
A. Diversifying Revenue Streams
B. Financial Management and Transparency
IV. Membership and Volunteer Engagement Assessment
A. Members Recruitment and Retention
B. Volunteer Management Excellence
V. Community Outreach and Public Relations
A. Enhancing Outreach and Educational Programs
B. Strategic Communications and Media Relations
VI. Program Development and Service Delivery Assessment 6
A. Program Development and Expansion 6
B. Program Coordination and Partnership Development 7
VII. Target Population Development and Engagement Assessment 8
A. Primary Constituency Programming Excellence 8
B. Specialized Demographic Engagement 9
VIII. Digital Transformation Assessment
A. Digital Infrastructure Development
B. Digital Content and Learning Platforms
IX. Culture and Staff Development Assessment
A. Cultivating Organizational Excellence
B. Professional Development and Training
X. Change Management Assessment
A. Strategic Implementation Planning
B. Change Management and Organizational Learning
Assessment Summary
Priority Level High (H), Medium (M), and Low (L)
Score Interpretation
Common Causes for Low Ratings
Priority Setting Guide
Implementation Planning Template
Resources Required:
