MOCK INSPECTION DIGITAL AUDIT TOOL - INSTANT DOWNLOAD

MOCK INSPECTION DIGITAL TOOL

The workbook has 5 worksheets to mirror a CQC inspection and a performance dashboard

Worksheet 1 . Talking to staff

Worksheet 2 . Talking to people who use the service

Worksheet 3. Procedures and Processes

Worksheet 4. KLOE Descriptors

Worksheet 5. Sources Of Evidence

WHAT'S INCLUDED:

Worksheets 1 and 2 Talking to staff and Talking to people who use the service

Pick three staff members / people who use the service to have a discussion with

First Column . Set criteria for you to base the conversation around

Second Column. Record conversation notes

Third Column. From the conversations you then choose a rating from the drop-down box

REPEAT THIS FOR THE NEXT TWO service users / staff members

From the data entered an overall percentage score out of the maximum achievable is then calculated for each individual spoken with and displayed

From the data entered a combined percentage score for the service is then calculated and displayed prominently at the top of the worksheet

This can then be converted to an overall KLOE rating .

The percentage you need to achieve for each KLOE is shown in the boxes along the top of the worksheet and is based on the CQC scoring system

Worksheet 3 Procedures and Processes

Again, this worksheet has set criteria to measure against and an overall percentage score produced that can then be converted into the overall KLOE rating

Worksheet 4 KLOE Descriptors

From the information gathered from the worksheets You need to rate against the descriptors accordingly . An overall rating is once again produced

Worksheet 5 Sources Of Evidence

This worksheet set out a list of documents that the CQC will be looking at in order to evidence performance .

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