Warranty & Field Failure Analysis Kit (8D)

Warranty & Field Failure Analysis Kit (8D)

A warranty return log with NTF rate, an 8D tracker that flags late containment, root cause and closure, a monthly PPM sheet, a field-failure 8D template and a warranty procedure.

What's inside:

- 00_Start_Here_README.pdf

- 01_Warranty_Field_Failure_Workbook.xlsx

- 02_Field_Failure_8D.docx

- 03_Warranty_Procedure.docx

Written by Matt Norman: 15 years as a U.S. Navy aviation structural mechanic, then 3 years at SpaceX as a Falcon 9 quality inspector and QA supervisor, with hands-on experience working under ITAR and DoD compliance requirements. Norman Quality Tools is Veteran-Owned & Operated.

License: one company, all sites. Word/Excel 2016+, Microsoft 365, LibreOffice. No macros.

Templates, not regulatory advice.

Not affiliated with or endorsed by SpaceX or any other current or former employer of the author.

Norman Quality Tools is not affiliated with or endorsed by any standards body, certification body, government agency or company named in this description.

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